Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, the part must be new, uninstalled, unmodified and in the same condition you received it, in its original packaging with all hardware and instructions included. You'll also need your order number or proof of purchase.

To start a return, contact us at Apexmotorsportwa@gmail.com. Returns must be sent to:

Apex Motorsport
500 Central Way
Kirkland, WA 98033
United States

If your return is approved, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues

Please inspect your order as soon as it arrives and before installation. Contact us right away if an item is defective, damaged in shipping, or not what you ordered, so we can evaluate the issue and make it right. Please keep all packaging and take photos of any shipping damage.

Non-returnable items

We can't accept returns on:

  • Parts that have been installed, test-fitted on a vehicle, modified, painted or wrapped
  • Special-order, made-to-order or custom items
  • Suspension components, including coilovers, springs and dampers
  • Wheel spacers
  • Batteries
  • Electrical and electronic components once the packaging has been opened
  • Sale or clearance items and gift cards
  • Fluids, chemicals and other hazardous materials

Restocking fees

Approved returns are subject to a restocking fee, which is deducted from your refund. We may waive the fee case by case, for example when we sent the wrong item or it arrived defective. In some situations we may offer a partial refund or store credit instead.

Please contact us before ordering if you have questions about fitment or whether a specific item can be returned.

Exchanges

The fastest way to get the part you need is to return the item you have and, once the return is accepted, place a separate order for the new item.

Refunds

We'll notify you once we've received and inspected your return and let you know whether the refund was approved. If approved, you'll be refunded to your original payment method within 10 business days. It can take extra time for your bank or card issuer to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at Apexmotorsportwa@gmail.com.